How To Return Shein Clothes

Follow the specified return process on the Shein website to return their clothes, including filling out a return form, packaging the items securely, and shipping them back to Shein.

In the fast-paced world of online shopping, it’s not uncommon to find yourself with ill-fitting or unsatisfactory items. One popular online retailer, Shein, has gained a massive following for its trendy and affordable clothing options. However, returning clothes to Shein can sometimes be a daunting process, leaving many customers unsure of how to proceed. If you’ve found yourself in this situation, fear not! In this blog post, we will guide you through the step-by-step process of returning Shein clothes, ensuring a hassle-free experience and helping you make the most out of your online shopping ventures. So, whether it’s a wrong size, a different style than expected, or simply a change of heart, let’s dive in and discover how to effectively return your Shein clothes.

How To Return Shein Clothes: Step-by-Step


Step 1: Log into your Shein account

To access your purchase history on Shein, simply log into your account on the website or app using your username and password. Only when logged in can you view and track your previous purchases.

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Step 2: Locate your order

In the ‘My Orders’ section, usually found in the user profile or account settings, navigate to the order history where you’ll find a comprehensive list of your past and ongoing orders. Locate the specific order containing the items you wish to return.

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Step 3: Select ‘Return Item’

After locating the order with the clothes you wish to return, you should see an option labelled ‘Return Item’ or something similar. Click on that option to initiate the return process for the purchased items.

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Step 4: Specify the reason for return

When completing a return, you will be asked to specify the reason for returning the item. You can choose from a list of options such as ‘Doesn’t fit’, ‘Wrong item’, ‘Changed mind’, etc. This helps the seller understand the issue and provide appropriate assistance in processing your return.

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Step 5: Confirm your return request

Once you’ve chosen the reason for your return, simply confirm your request. Shein may give you directions on how to package your return and provide a printable return label for easy shipping.

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Step 6: Package your return

To ensure the safe transit of your returned items, it is essential to package them properly. If the original packaging is available, utilize it. Otherwise, opt for a sturdy and reliable package that can effectively shield the items from any potential damage.

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Step 7: Send the package

Attach the return label provided by Shein to your package and promptly drop it off at the nearest designated shipping location, such as a courier’s office or delivery point, to initiate the return process.

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Step 8: Follow up on your return

It is important to keep receipts and tracking numbers for your return shipment until Shein confirms receipt and processes your refund or exchange. Check the ‘My Orders’ section in your account to track the progress.


Returning clothes to Shein is a quick and easy process, thanks to their well-structured and user-friendly return policy. By following the step-by-step guide provided, you can ensure a smooth return experience and receive a full refund or exchange for your purchased items. Whether you need to return clothes due to sizing issues, quality concerns, or simply changed your mind, Shein offers a hassle-free return process that puts the customer’s needs first. Remember to carefully review the return policy and keep all necessary information handy, such as the order number and tracking details. With a little effort, you can successfully return Shein clothes and have a stress-free shopping experience.

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