How To Return On Shein

To return an item on Shein, follow the return instructions provided, ensure the item is in its original condition, and ship it back using a suitable postal service.

Returning items purchased online can be a bit of a hassle, especially when it comes to dealing with international retailers. However, if you have recently made a purchase on Shein, one of the fastest-growing online fashion platforms, and need to return any items, you’re in luck! In this blog post, we will guide you through the step-by-step process of returning items on Shein, ensuring a smooth and stress-free experience. Whether you are unhappy with the fit, color, or quality of your purchase, we have got you covered. So, let’s dive in and learn how to return on Shein hassle-free!

How To Return On Shein: Step-by-Step


Step 1: Log in to Your Account,

You first need to sign in to your Shein account where you ordered the item from to gain access and manage your purchases and account information.

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Step 2: Locate Order History,

After successfully logging in, locate the “My Orders” option in the dropdown menu accessible through your profile icon. Accessing this option will display a comprehensive list of your previous orders for easy reference.

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Step 3: Choose Return or Exchange,

To initiate a return, locate your order by selecting the relevant item(s) and clicking ‘Return Item’ or ‘Return/Exchange’. Verify the contents of your order and select the specific items you wish to return.

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Step 4: Specify Return Reason,

It’s crucial to select the appropriate reason from the given options when returning an item, as it helps to avoid any potential complications or delays during the return process.

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Step 5: Review Return Details,

Verify all return information for accuracy and completeness. This process may also include confirming adherence to the return policy agreement.

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Step 6: Generate Return Slip,

After reviewing your request, kindly proceed to submit your return by generating a Return Slip and Return Label. It is crucial to print and include the return slip inside the package and attach the Return Label on the outside.

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Step 7: Pack the Items,

Carefully pack the items you wish to return, ensuring that they are in their original condition with tags and packaging intact. Include the provided return slip before sealing the package.

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Step 8: Send the Package,

To ensure a smooth return process, securely attach the Return Label to the outside of your package. Then, simply visit your nearest post service station and drop off the package there. Easy and convenient!

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Step 9: Wait for Confirmation,

After requesting a return, you should wait for Shein’s confirmation. Once the items reach their warehouse, they will be inspected. If approved, you can expect a refund or an exchange according to your original request.


In conclusion, returning an item on Shein is a relatively simple and straightforward process. By following the step-by-step guide provided in this blog post, you can easily initiate a return and get your money back. Remember to carefully review the return policy, select the appropriate reason for return, and package the item securely. Additionally, keep in mind that Shein offers both store credit and refunds, so choose the option that best suits your needs. By being proactive and familiarizing yourself with Shein’s return process, you can shop with confidence and make hassle-free returns whenever necessary. Happy shopping!

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