How To Reset Xfinity Box

Resetting the Xfinity box requires unplugging it from the power source, waiting for a few seconds, and then plugging it back in.

In today’s fast-paced world, a reliable internet connection has become an essential part of our daily lives. And when it comes to internet service providers (ISPs), Xfinity has gained a significant foothold with its wide range of services. However, like any system, Xfinity boxes can sometimes encounter glitches or connectivity issues that may require a reset. In this blog post, we will guide you through the process of resetting your Xfinity box, ensuring a seamless internet experience and resolving any connectivity hiccups you may encounter along the way. So, let’s dive in and explore the simple yet effective steps to reset your Xfinity box and get your internet back on track.

How To Reset Xfinity Box: Step-by-Step


Step 1: Power off your television

To ensure a smooth reboot and prevent any potential harm or interruptions, simply press the ‘Power’ button on your Xfinity Television remote to turn it off.

Next Step

Step 2: Locate your Xfinity box

The Xfinity Box, a crucial component of your entertainment setup, is typically positioned in close proximity to your television set, often seen on or beside the media console for easy access and connectivity.

Next Step

Step 3: Unplug the Xfinity Box

To perform a hard reset on the Xfinity box and fix potential issues, unplug the power cord from the back of the box or outlet, effectively cutting off its power supply and initiating the reset.

Next Step

Step 4: Wait

To ensure a complete memory cache clearance, it’s recommended to disconnect the Xfinity box from power for at least one minute, allowing ample time for complete discharge and reset.

Next Step

Step 5: Plug the Xfinity Box back in

After plugging the power cord back into the Xfinity box or the power outlet, the device will initiate a fresh boot sequence as it powers back up.

Next Step

Step 6: Wait for the reboot process to complete

During the reboot process of your Xfinity box, which may take 5-20 minutes or more, depending on your model, observe the flashing lights on the box indicating its progress.

Next Step

Step 7: Power on your television

After the Xfinity Box finishes rebooting, simply power on your TV and expect to be greeted with a welcome or setup screen to guide you through the next steps.

Next Step

Step 8: Test the service

If the channels are not functioning properly, try browsing through a few more. If the issue persists, repeat the process or reach out to Xfinity Customer Service for additional help.


In conclusion, knowing how to reset your Xfinity box can be a valuable skill that can help you troubleshoot and resolve common issues that may arise with your cable service. Whether you’re experiencing slow internet speeds, a frozen screen, or connectivity problems, a simple reset can often do the trick and save you from unnecessary frustration. By following the step-by-step guide outlined in this blog post, you’ll be able to reset your Xfinity box easily and efficiently, ensuring a seamless entertainment experience. Remember, always consult the Xfinity support team if you encounter any persistent issues or if a reset doesn’t solve the problem. With this knowledge in hand, you’ll be able to enjoy uninterrupted streaming, browsing, and TV viewing.

Table of Contents