How To Cancel Shopify

To cancel Shopify, you need to log in to your Shopify admin, go to the Settings page, click on the Billing tab, and then select Cancel Subscription.

Shopify is a popular e-commerce platform that allows businesses to create and manage their online stores. It offers a wide range of features and customization options to help entrepreneurs establish a successful online presence. However, there may come a time when you find yourself needing to cancel your Shopify subscription. Whether you’ve decided to switch to a different platform or are simply closing your online business, knowing how to cancel Shopify is essential. In this blog post, we will guide you through the cancellation process, providing step-by-step instructions to ensure a smooth and hassle-free experience. So, if you’re ready to bid farewell to Shopify, let’s dive in and learn how to cancel it effectively.

How To Cancel Shopify: Step-by-Step


Step 1: Log In to Your Account

To cancel your Shopify account, start by logging into your account on their website using the email address and password associated with it.

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Step 2: Go to Settings

After logging in, access the Shopify admin dashboard and select “Settings” from the bottom left corner. From there, make necessary modifications to your account details.

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Step 3: Click on “Billing”

From the settings options, navigate to “Billing” to access and manage your financial information and arrangements with Shopify. Take control of your payments, subscriptions, and invoices conveniently.

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Step 4: Scroll Down to Cancel Subscription

Navigate to your billing settings and locate the “Cancel Subscription” or “Close Store” option. The wording may differ, but it should indicate the termination of your subscription.

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Step 5: Choose Your Reason for Cancelling

Shopify requests a reason for cancelling to enhance their services. Select the most fitting reason or opt for “Other” and provide a custom explanation in the text box. This helps them understand how to improve.

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Step 6: Cancel Your Subscription

After selecting your preferred option, click the red button to either cancel your subscription or close your store on Shopify. You may be prompted to enter your password for confirmation.

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Step 7: Confirm Your Cancellation

After confirming your cancellation with Shopify, carefully review the terms and conditions for any potential additional cancellation requirements before the end of your contract.


In conclusion, canceling your Shopify account may seem like a daunting task, but by following the simple steps outlined in this guide, you can easily deactivate your account and stop any recurring charges. Remember to be thorough in your approach, ensuring that you have backed up all your data and have taken necessary precautions to protect your business’s online presence. While it may be sad to say goodbye to Shopify, sometimes circumstances change, and it’s important to have the flexibility to explore new options. With the knowledge gained from this guide, you can move forward with confidence and make informed decisions about your e-commerce journey.

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