How To Cancel Order On Ebay

To cancel an order on eBay, follow these steps – Go to “My eBay,” find the item in your purchase history, click on “More actions,” and select “Cancel order.”

In today’s fast-paced world of online shopping, it’s not uncommon to change your mind or encounter unexpected circumstances that lead to the need to cancel an order. If you’ve found yourself in a situation where you need to cancel an order on eBay, you’re in the right place. In this blog post, we will guide you through the step-by-step process of canceling an order on eBay, ensuring a smooth and stress-free experience. Whether it’s a change of heart, an incorrect item, or any other reason, we’ve got you covered. So, without further ado, let’s dive into the world of canceling orders on eBay and get you back on track in no time!

How To Cancel Order On Ebay: Step-by-Step


Step 1: Sign In to Your Account

To access your eBay account, visit their official website and securely sign in by entering your unique username and password.

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Step 2: Navigate to Purchase History

Once signed in, access the “My eBay” section by clicking on it in the top right of the homepage. From there, select “Purchase history” from the dropdown menu.

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Step 3: Locate Your Order

Under the Purchase History tab, you can easily find and cancel specific purchases by referring to the list of your recent transactions. Simply browse through the list and locate the item you want to cancel.

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Step 4: Choose ‘More Actions’

Next to the item you want to cancel, locate the ‘More Actions’ dropdown menu on the right side, and simply click it to access additional options.

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Step 5: Initiate the Cancellation Process

To cancel an order, click on the ‘More Actions’ dropdown and choose the “Cancel this order” option. It will be offered only if your order fulfills the required conditions.

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Step 6: Submit a Cancellation

After selecting the reason for cancellation from a dropdown list, click ‘Submit’ to confirm the cancellation. Remember, only the seller has the authority to cancel eBay orders, not the buyer.

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Step 7: Wait for Confirmation

After requesting to cancel your order, the seller will be contacted. If the item hasn’t been shipped yet, sellers commonly approve cancellations. When your cancellation is accepted, you’ll receive an email confirmation and a refund within 3-5 days.


Canceling an order on eBay can be a straightforward process if you follow the necessary steps. Start by navigating to your purchase history and locating the order you wish to cancel. Then, reach out to the seller and request cancellation, providing a valid reason if required. Remember to check the seller’s cancellation policy and be aware of any potential fees or repercussions. If the seller confirms the cancellation, ensure that the order status is updated accordingly. Lastly, monitor your refund status and contact eBay’s customer support if any issues arise. By familiarizing yourself with the cancellation process, you can efficiently manage your orders and avoid any inconveniences.

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