How To Cancel Offer On Ebay

To cancel an offer on eBay, follow these steps: go to your eBay account, find the listing with the offer you want to cancel, click on the “More actions” dropdown menu, and select “Cancel offer.”

When it comes to buying and selling items online, eBay remains one of the most popular platforms out there. Whether you’re a seasoned seller or just dipping your toes into the world of online selling, there may come a time when you need to cancel an offer you’ve made on eBay. Perhaps you found a better deal elsewhere, or maybe you realized that you’re no longer interested in the item. Whatever the reason, knowing how to cancel an offer on eBay efficiently can save you time, effort, and potential headaches. In this blog post, we will guide you through the process of canceling an offer, ensuring that you can navigate the eBay platform confidently and effectively.

How To Cancel Offer On Ebay: Step-by-Step


Step 1: Sign In

Go to the eBay website ( and sign into your account using your unique username and password to access all the features and functionalities available to you.

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Step 2: Click on ‘Help & Contact’

Once you have successfully logged into your account, locate and click on the ‘Help & Contact’ button located at the top of the homepage to access assistance and support options.

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Step 3: Search for ‘Cancel Offer’

In the ‘Help & Contact’ section, search for ‘cancel offer’ by typing it in the search box and hitting enter.

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Step 4: Click on ‘Canceling bids and managing offers’

From the list of search results, locate and click on ‘Canceling bids and managing offers’ to access detailed information on how to withdraw bids and handle offers in an efficient manner.

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Step 5: Navigating Through The Instructions

Once you access the cancellation page by clicking on ‘cancel a best offer’, you will be guided through a series of steps or links to successfully cancel your best offer.

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Step 6: Access ‘Sold – opens in a new window or tab’ Section

To access your sold items on eBay, simply go to the ‘Selling’ tab in the ‘My eBay’ drop-down menu, then click on the ‘Sold’ section. This will redirect you to a new window or tab displaying your sold items.

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Step 7: Locate the Offer

In this section, locate and select the listing corresponding to the product or service for which you intend to cancel the offer. Take the necessary steps to initiate the cancellation process for the selected item.

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Step 8: Click on ‘More Actions’

To cancel an offer, locate the item you wish to cancel, click on the ‘More Actions’ dropdown, and choose ‘Cancel Order’.

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Step 9: Select a Reason for Cancellation

Once you have selected the reason for cancelling the offer from the drop-down menu, go ahead and click on the ‘Cancel Order’ button. This will ensure that your requested cancellation is processed successfully.

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Step 10: Confirm Cancellation

After reviewing the details on the confirmation page, click ‘Yes, cancel’ to finalize the cancellation. eBay will then email both you and the buyer to confirm the cancellation.


In conclusion, cancelling an offer on eBay might seem like a daunting process at first, but with the right knowledge and steps, it can be a breeze. It’s important to remember that transparency and good communication are key in these situations. By following the outlined steps, you can navigate through the cancellation process smoothly, ensuring a positive experience for both buyers and sellers. Remember to be proactive, prompt, and polite when initiating a cancellation request, as this will contribute to maintaining a good reputation on eBay.

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